TROUBLESHOOTING

Troubleshooting Schedule Manager errors reported in the log
Schedule Manager errors in the log (LOG.NSF) report information about databases that may have a mismatch among the entry used in the $BusyName field in a calendar entry, the name listed in BUSYTIME.NSF, and the name in the IBM® Lotus® Domino™ Directory. Use this procedure to determine a mismatch.

1. Open the database reported in the log.

2. Choose Create - View.

3. In the View Name field, enter a name for the view -- for example, NoteID.

4. In the View Type field, select Shared.

5. In the "Select a location for the new view" field, select where you want the view to appear.

6. Click OK.

7. Choose View - Design.

8. Under Recent Databases, click Views.

9. Double-click the new view that you created. If you placed the view under an existing view, the new view's name will include the name of the parent view -- for example, Inbox\NoteID.

10. Select the first column in the view, and choose Create - Insert new column.

11. Choose Design - Column Properties.

12. In the Title field, enter a name for the column -- for example, NoteID -- and press ENTER.

13. In the formula pane, for Display, select Formula.

14. Delete anything that currently appears in the Formula pane and enter the formula:


15. Click the check mark in the formula pane to accept the new formula.

16. Press ESCAPE, and click Yes to save the design.

17. Press ESCAPE to close the Designer.

18. Refresh the view so that all of the Note IDs appear in the database.

19. Find the Note ID that the Schedule Manager reported in the log, and select that document in the view.

20. Choose File - Document Properties.

21. Click the Fields tab.

22. Scroll through the fields in the left box and search for a $BusyName field.

23. Compare the information in the $BusyName field to the entries in the BUSYTIME.NSF file and the Domino Directory. Make any corrections.

See also