TROUBLESHOOTING

User can't receive any mail, including mail sent by users whose mail files are on the same server
If a user can't receive any mail, including mail sent by other users whose mail files are on the same mail server, check the Mail Routing Events view of the workstation's log file for deliveries. Also, check the MAIL.BOX file on the user's workstation to see if mail is being trapped there. Modify the Log_MailRouting setting in the NOTES.INI file to log more detailed mail routing information on the console and in the log file.

See also