By default, when a Notes rich text message is converted to MIME format for SMTP transfer, this notification mechanism fails, because MIME messages use a different item in the message header to identify return receipt requests. Similarly, when IBM® Lotus® Domino™ converts an inbound MIME message containing a return receipt request to Notes format, the return receipt information in the original MIME message is lost.
For return receipts to work when converting messages in Notes rich text format to MIME and vice-versa, set up Domino to translate between the two formats by completing these fields: