TROUBLESHOOTING
To record modem phone call information in the log (LOG.NSF), you must enable logging. Recording modem calls is useful when you troubleshoot modem connections.
1. Choose File - Preferences - User Preferences and select Ports.
2. Select the port for which you want to log call information.
3. Choose COM Options, and then choose Log modem I/O.
4. Click OK twice.
Reading the message in the log file for a long setup string
When you customize a modem command file, you may include long setup strings. If a long setup string contains an error, it may be difficult to determine which command or parameter caused the problem.
To isolate the problematic command or parameter, split the setup string in half, and enter a new Setup=AT command on the line immediately following the first half of the setup string. Try to make the connection again, and then check the log to determine which half of the setup string is causes the error. Continue splitting the setup string in half until you locate the command or parameter that causes the problem.
See also