TROUBLESHOOTING

Server Health Monitoring -- Troubleshooting
These topics describe common problems with Server Health Monitoring. You can also search for solutions to common problems on the Lotus Support Services Web site at www.lotus.com/support.

Deleted server not removed from Health Monitoring view

When a Domino server is deleted from the domain using the Configuration - All Server Documents view - Delete Server action, all references to the server are removed from the views in the Domino Administrator Client, with one exception: Configuration - Health Monitoring - Server Components view. The deleted server remains listed in this view under the category: "The Domain of the following servers has not yet been determined but will be determined". In addition, if you manually delete the server document in this view, it will return.

To permanently remove the deleted server from the Configuration - Health Monitoring - Server Components view, perform the following steps:

1. From the Domino Administrator, open the Server - Monitoring view.

2. Select Administration - Refresh Server List menu item. Refresh the list for the domain from which the server was deleted. The deleted server no longer appears in this view.

3. From the same view, click Stop to disable the Domino Administrator Server Monitor.

4. From the Configuration - Health Monitoring - Server Components view, delete the Server Component document for the deleted server.

5. From the Files tab in the Domino Administrator, open the Health Monitoring database (DOMMON.NSF). Delete the current health report document for the deleted server as well as any Response documents for that health report document.

6. (Optional) Delete the historical health reports for the deleted server as well as any associated Response documents.

7. Open the Server - Monitoring view and click Start to enable the Domino Administrator Server Monitor, or, exit and then re-launch the Domino Administrator.