TROUBLESHOOTING
Output data incomplete when running Administrator client on a remote console
There are two situations in which data can be lost when you attempt to view output data using the Administrator client from the IBM® Lotus® Domino™ server remote live console. The displayed data appears incomplete because a portion of the data is lost. Data can be lost in the following situations:
The console output is buffered in a ring buffer as it is generated. When the remote live console background thread fetches data, it may not fetch the data quickly enough. The ring buffer then loses data.
When the remote live console background thread fetches data, it posts the data to a network asynchronous write -- itself a ring queue. If the asynchronous write queue entry is overwritten, data is lost.
The following two statistics record the causes of data loss.
Statistic
Explanation
server.RemoteConsole.AsyncQueueOverrun
Number of times that the asynchronous queue request was lost.
server.RemoteConsole.BufferOverrun
Number of times that data was lost because more console output was generated than was sent over the wire.
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