• LNSNMP -- An independent application that receives trap notifications from the Event Interceptor and then sends them to the management station using the platform-specific, master SNMP Agent. LNSNMP also handles requests for Domino-related information from the management station by passing the request to the QuerySet Handler and responding back to the management station. LNSNMP includes the:
  • Recent Trap Table -- A dynamic table stored in LNSNMP containing the last ten trap notifications sent from the Event Interceptor.
  • Trap Generator -- Part of the Domino SNMP Agent that receives Domino events from the Event Interceptor and sends them to the management station using the master SNMP Agent.
• QuerySet Handler -- An add-in task that queries server statistics information and sets the value of configurable Domino-based parameters. The QuerySet Handler returns Domino statistics information to LNSNMP, which then forwards the information to the management station using the platform-specific, master SNMP Agent.
• Event Interceptor -- An add-in task that responds to the SNMP Trap notification for Domino Event Handlers by instructing the Trap Generator to issue a trap.

The agent provides:

• Out-of-band server status through the MIB
• Control of a Domino server through SNMP
• Real-time alerts on server status
• Forwarding of Domino events as SNMP traps
• Domino statistics through the MIB

Out-of-band server status through the MIB

The Domino SNMP Agent constantly monitors the status of the server indirectly through a Domino SNMP Agent server add-in task using IPC to determine whether the server is up or down. The Domino SNMP Agent is not an IBM® Lotus® Notes® API application; all of its status information is gathered out of band.

Control of a Domino server through SNMP

The following three control functions are available through SNMP:

• Stop the Domino server
• Start the Domino server
• Reboot the operating system

  Note Rebooting is not supported on the zSeries® (S/390) platform.

Real-time alerts on server status

The IBM® Lotus® Domino™ SNMP Agent constantly monitors the status of the server. Changes in status are sent as SNMP traps. Real-time alerts on server status significantly enhance monitoring whether a server is up or down in three ways:

• The information is provided in real-time.
• The information is available out-of-band. Determining whether the server is up or down does not require the IBM® Lotus® Notes® client or Domino server.
• The information is qualitatively better. Instead of two states, up or down, SNMP can determine seven states or events as follows:

  Message	Status	Specific trap number	Clearing trap number
  Domino server is up: [server name] (This server has been started by a console command or using SNMP.)	Normal	11	12
  Domino server is shut down: [server name] (This server has been shut down by a console command or using SNMP.)	Disabled	12	11
  Domino server pulse has failed: [server name] (This server is excessively busy or unresponsive to the SNMP pulse.)	Warning	13	14
  Domino server pulse is restored: [server name] (This server is no longer busy and now responding to the SNMP pulse.)	Normal	14	13
  System is rebooting (The Domino SNMP Agent is rebooting the entire system.)	Informational	15	N/A
  Domino server is not responding: [server name] (This server may have crashed or hung.)	Critical	16	17
  Domino server is now responding: [server name] (This server is now responding again.)	Normal	17	16

The most important additional state is whether the server has been disabled intentionally. This avoids situations such as paging support staff during periods of routine maintenance.

The method for determining the server state is a pulse between LNSNMP and its Domino server add-in tasks (first the QuerySet Handler or else the Event Interceptor). Traps 13 and 16 get raised only if LNSNMP first determines that the server is working by communicating with the SNMP add-in tasks. Traps are not raised if the server starts up with a problem. Trap 16 will occur if the trap 13 condition persists (server not responding); in other words, you will see a trap 13 before you see a trap 16.

Forwarding of Domino events as SNMP traps

Forwarding of IBM® Lotus® Domino™ events is similar to real-time alerts. SNMP traps are forwarded in real-time as soon as Domino generates them using the Event server task. Statistics monitors are not strictly real-time because Domino generates them only periodically using the Collector server task. One advantage of the Domino SNMP Agent is that it allows these events to be consolidated across Domino domains.

The text message of the Domino event contains several items of information that are labeled as follows:

Server -- Full name of the originating Domino server.

Type -- Event Type (see below).

Severity -- Event Severity (see below).

TimeStamp -- Time stamp is converted to UNIX® Epoch format. Note that this is the server's time stamp, not the console's.

Text -- The Event Message (in the local language of the server).

Seq -- Assigned by LNSNMP.

Note All of these fields come directly from the Domino server except for the Seq field.

0 Unknown

1 Comm

2 Security

3 Mail

4 Replica

5 Resource

6 Misc

7 Server

8 Statistic

9 Update

0 Unknown

1 Fatal

2 Failure

3 Warning (high)

4 Warning (low)

5 Normal

Many Domino statistics are available using SNMP. It’s possible to see which MIB objects are derived directly from Domino statistics by examining comments in the Domino MIB that begin with the string "--<<".

SNMP security

SNMP version 1 is not a secure protocol. SNMP's native security uses only community names and IP addresses. All sites should review deployment of the Domino SNMP Agent with their security staff. However, the control functions provided by the Domino SNMP Agent do not present significant security risks (for example, access to the console or databases is not affected).

See also

Domino SNMP Agent architecture
About the Domino MIB
System requirements
Configuring the Domino SNMP Agent
Troubleshooting the Domino SNMP Agent

Glossary