TROUBLESHOOTING
The Escrow agent isn't working
The Escrow agent won't work if:
There is no Person document containing the phrase Escrow Agent in the User name field.
More than one Person document contains the phrase Escrow Agent in the User name field.
The Escrow agent attempts to send encrypted mail to a recipient whose Person document doesn't contain a public key.
See also
Agent manager and agents -- Problems and error messages
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