Lotus Domino Administrator 8 Help - Password or account problems with OS account used to start DB2 services

TROUBLESHOOTING

Password or account problems with OS account used to start DB2 services
If the user account that starts the IBM® DB2 Universal Database™ Enterprise Server Edition services is disabled on Microsoft® Windows® or if the password has expired, DB2 services will not start when you reboot the computer and the IBM® Lotus® Domino™ server displays errors because it cannot connect to the DB2 server.

1. Start/restart the Domino server. The Domino server will start because the OS Account is not used during Domino server server start up.

2. Reboot the Microsoft Windows computer that is running DB2 so that the DB2 service restarts. Problems will be encountered when you attempt to restart the DB2 services.

When restarting the service without rebooting the computer, this error message displays.

Could not start the DB2 - DB0 service on Local Machine. Error 1069: The service did not start due to a logon failure.

When rebooting the computer running Microsoft Windows, the following errors are recorded in the events log (EVENTS4.NSF)

Lotus Domino ® Server, Build V70_04212005NP, April 21, 2005

04/25/2005 11:15:02 AM A RM error occurred.: An error occurred accessing the db2 datasource.

DB2 CONNECTION ERROR: Domino unable to connect to DB2 database 'dominol' as user 'mdnadmin'...

[IBM][CLI Driver] SQL1032N No start database manager command was issued. SQLSTATE=57019

The Microsoft Windows Event Properties/Logs contain these error messages for DB2 services:

The DB2 - DB2-0 service failed to start due to the following error:

The service did not start due to a logon failure.

The DB2DAS - DB2DAS00 service failed to start due to the following error:

The service did not start due to a logon failure.

Resolving the problem:

1. Re-enable the OS account and then restart the DB2 services.

2. Start the Domino server.

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