MAIL


Filtering new mail using rules
You can use mail rules to act automatically on new messages you receive that meet certain conditions. For example, you could create a rule that checks for messages from a certain sender or that contain a certain subject and automatically move the messages to a certain folder, send copies of the messages to someone, or delete unwanted messages before you ever see them in your Inbox.

The mail rules you create are stored in the Rules folder in your mail application. You can go there to add new rules as well as work on the ones you've created. For example, you can edit rules, change their order so that one rule has priority over another, turn them off when you don't want to use them, or delete them entirely. See any of these sections:


To create a rule

1. In the navigation pane of your mail, click Tools > Rules.

2. Click New Rule.

3. Under Specify Conditions, select a message part to check (such as sender or subject), select a state (such as contains or is), and type the criteria to check for (such as the name of a certain person or a certain word). Do not use quotation marks for the criteria you enter.


4. Click Add.

5. Do any of the following:
TaskDescription
Add more conditionsClick Condition, select AND or OR, and then repeat steps 3 and 4 for each new condition.
Add an exceptionClick Exception, and then repeat steps 3 and 4.
Add more exceptionsClick Exception, select AND or OR, and then repeat steps 3 and 4 for each new exception.
Remove a condition or exceptionClick the condition or exception in the When mail messages arrive that meet these conditions field, and then click Remove.
Remove all conditions and exceptionsClick Remove All.
6. Under Specify Actions, select an action and, if necessary, specify action details (such as a target folder).
ActionDescription
move to folderSelect a folder.
copy to folderSelect a folder.
send copy toSelect whether you want the forwarded copies to contain the full message, or the message headers only. The headers are the subject, the addresses, and the date and time at the beginning of the message; they don't include the rich-text content of the message.

Then enter the address of one or more recipients, separated by commas or semicolons, or click Address to select addresses from a directory.

Note If you find that a rule using the send copy to action is not working, ask your system administrator whether this feature has been disabled for your organization.

set expire dateType a number, and then select days, weeks, months, or years.
change importance toSelect an importance level.
stop processingNo further action is required. Processing of all rules following this rule stops.
delete (don't accept message)No further action is required. The message is not delivered to your Inbox.
7. Click Add Action.

8. Do any of the following:
TaskDescription
Add more actionsRepeat Steps 6 and 7 for each new action.
Remove an actionClick the action in the Perform the following actions box, and then click Remove.
Remove all actionsClick Remove All.
9. Click OK. The rule is enabled (On) by default.

To manage rules
TaskDescription
Enable or disable one or more rules
  1. In the navigation pane of your mail, click Tools > Rules, and then select one or more rules.
  2. Above the rules list, click Enable or Disable.
Edit a rule
  1. In the navigation pane of your mail, click Tools > Rules, and then click the rule to edit.
  2. Above the rules list, click Edit.
  3. Make your changes, and then click OK.
Move a rule
  1. In the navigation pane of your mail, click Tools > Rules, and then click the rule to move.
  2. Above the rules list, click the Move Up or Move Down arrow until the rule is where you want it.

Note Notes uses rules in order from top to bottom so move the rules that should have priority closer to the top. This way, if a new message you receive meets the criteria of two different rules, the rule that is closer to the top acts on the message first. This is particularly important if you have rules that move or delete messages.
Delete a rule
  1. In the navigation pane of your mail, click Tools > Rules, and then click the rule to delete.
  2. Above the rules list, click the Delete icon, and then click Yes when asked to confirm the deletion.

Examples: Mail rules

The following rule automatically changes the importance of all messages from Tom Jenkins to high (which means they display an exclamation point in the Inbox to catch your attention).

Change importance mail rule

The following rule automatically moves all messages that have the word "status" in the subject from the Inbox to the Status Reports folder unless the subject also has the word "sales" or "project" in the subject (which are exceptions)

Move to folder mail rule

Rule condition items correspond to fields in the document properties of a mail message. Many of the items, such as subject, have the same name as the corresponding field. The following table lists items whose names are different from the fields to which they correspond.
ItemField
SenderFrom and/or Principal
Internet domainSMTPOriginator (domain name portion only)
SubjectSubject

or

WebSubject

ToSendTo
BCCBlindCopyTo
CCCopyTo
Delivery priorityDeliveryPriority

See Also