TROUBLESHOOTING
Click any of these questions:
You are not looking at the Search bar, which is the way to search for specified text within documents in a view using options or conditions; to open the Search bar, click View > Search This View.
The "Starts With" dialog box opens if you are in a view and just start typing. The "Starts With" dialog box is useful, especially when you're looking at a Categorized view and want to find a specific category (just enter the category name). The Find/Replace dialog box lets you search for specified text in any part of the document titles in a view.
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Why is Notes searching so slowly?
Your application is probably not full-text indexed. Look for the words "Not Indexed" and a red circle at the top of the Search bar. If the application is full-text indexed, your application is probably very large. It can take a while to search in a very big application, and if it's on a server, the server itself may be overloaded.
When you create a full-text index, Notes creates a special directory (in your Notes data directory or in the appropriate server directory) and set of index files for facilitating searches.
How do I stop Notes from searching?
Click the stop icon in the navigation toolbar , or press CTRL+BREAK.
How do I close the Search bar?
Click View > Search This View, click the close box , or click the Search button in the toolbar .
Why didn't Notes find the document I just added?
In order for Notes to find specified text within a document in the current view, the full-text index must be updated. See the help topic for updating the full-text index.
The application isn't full-text indexed and I don't have access rights. Can I still search?
Yes, but you cannot use search options, conditions or operators. Also, searching is slower in a non-indexed application. You may want to click Find/Replace from the Edit menu (the same dialog box searches for text in documents) to look for specified text in just the document titles.
Why didn't Notes find the document(s) I searched for?
To see a list of the fields in a particular document, open Document Properties and click the Fields tab .
If you search on a "display only" field, Notes displays a "No Documents found" message. If you search for the word FIELD, either alone or in a phrase, without enclosing it, or the phrase, in double quotes, you may see the error message "The field name used in the query can not be found in the application," or "Query is not understandable."
2. From the File menu, click Application > Properties.
3. Click the "Full Text" tab.
Why can't I update my Inbox when the Search bar is open?
In order to update the view, the focus must be there instead of the Search bar. Take the focus out of the Search bar by clicking once in the view. Then click View > Refresh.
Why do I get an error telling me to re-index my local or replica application?
When upgrading to a new Notes release, you must re-index your local non-replica applications. For example, if your local Personal Journal has a full-text index from a previous release, and you do not plan to become a roaming user (roaming users' journals are replicas), then delete and recreate the journal's full-text index.
You do not need to re-index applications on servers. When a Domino server is upgraded, it searches out applications full-text indexed according to earlier releases and automatically upgrades them.
Note If you try to search during this upgrade you will see an error message, so if the application is on a server, try again later.
You also do not need to re-index local replica applications, because Lotus Notes 6 and later take care of upgrading their indexes the first time they receive documents from a server during replication.
Why can't I see matches in my results documents?
Notes highlights matches with a green rectangle. If the document's text is the same color as the rectangle you won't be able to read the text. If you click in the document while viewing it in the Document preview pane, then use the arrows next to "Clear Results," you can navigate from match to match. When you focus on a match it's highlighted purple and you can then see the text. With the document open, you can also use the keyboard commands Ctrl + "+" and Ctrl + "-" to navigate to Search highlights.
Why is Notes highlighting the entire sentence or paragraph instead of matching words?
Notes does not support highlighting of matching words in double-byte character sets. Many Asian languages (Chinese and Japanese for example) are double-byte.
See Also