• Why can't I create or run an agent in this application?
• Why isn't the agent running when it's supposed to?
• Why isn't the agent doing what it's supposed to?
• Why is my agent sending mail to an administrator?
• Why can't I record user activity?

You tried to create or run an agent in an application but couldn't for one of the following reasons:

• You have insufficient privileges for creating the agent on the application. To check your privileges, follow these steps:

2. Select your name in the Access List.

If the "Create private agents" box is not checked in the Attributes section, and you don't have at least Reader access, then you cannot create a private agent in this application. You need Author access or higher to make changes to your own documents. You need Editor access or higher to make changes to other people's documents. You need Designer access or higher to create a shared agent.

Also, a Domino administrator may restrict the use of LotusScript agents on servers, or the server that the application is on may have restricted access.

Call your Notes administrator to change your access level.

• The administrator may be prohibiting you from running agents on the server where this application is stored. Check with your Notes administrator to make sure the server settings are correct.
• You cannot create agents from a Web client. You must use the Notes client to create agents.

Why isn't the agent running when it's supposed to?

Check the agent's schedule by following these steps:

1. Open the application where the agent resides.

2. Click View > Agents.

Notes displays the Agents list.

Notes displays the Programmer's Pane and the Agent properties box.

Notes displays the Schedule dialog box.

6. Click OK

7. Close the Agent properties box, then press ESC.

8. Click "Yes" to save any changes you made.

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Why isn't the agent doing what it's supposed to?

When you create an agent and select its actions, you must select the actions in the order you want them to run. Check the sequence and make sure it is correct.

If you run an agent that, as part of its task, runs another agent that requires special privileges, Domino will run the first agent, but won't run the second agent.

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Why is my agent sending mail to an administrator?

If you create an agent with the simple action "Send Document," Notes sends the document to whoever is in the document's SendTo field. If there is no SendTo field, Notes sends the document to whatever name is in the $UpdatedBy field (usually an administrator). If the document also contains the CopyTo or BlindCopyTo fields, it is routed to those recipients at the same time. To see the names in the $UpdatedBy, CopyTo and BlindCopyTo fields:

1. Open the application where the agent resides.

2. Click View > Agents.

Notes displays the Agents list.

4. Click Edit > Properties.

Notes displays the Agent properties box.

6. In the left pane, select the field ($UpdatedBy, CopyTo or BlindCopyTo) you want to check for a name.

The name displays at the bottom of the right pane.

Why can't I record user activity?

To record user activity in an application, follow these steps:

1. Open the application.

2. Click File > Application > Properties.

Notes displays the Database properties box.

4. Click "User Detail."

Notes displays the User Activity dialog box.

6. Click OK.

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See Also

Automating tasks using simple agents
Creating agents

Glossary