NOTES CLIENT INSTALLATION AND SMART UPGRADE
Note You should be able to upgrade from Lotus Notes 8 Beta 3 to the release version Lotus Notes 8. Upgrade to Lotus Notes 8 from a Beta 2 or earlier version is not supported. If you experience trouble installing Lotus Notes 8, first use the cleanup instructions for Beta 3 or later, and then use the cleanup instructions for Beta 2 or earlier (if applicable). Both sets of instructions are detailed below.
System on which a Lotus Notes 8 Beta 2 or earlier beta version was installed
If after uninstalling a Beta 2 or earlier beta version of Lotus Notes 8, you experience an issue installing this Beta 3 version, review the troubleshooting suggestions provided below.
Cleanup instructions for Windows -- Lotus Notes 8 Beta 2 or earlier To clean a Lotus Notes 8 Beta 2 or earlier beta version from your Microsoft® Windows® client, complete the following procedure:
1. Delete the Lotus Notes 8 Beta <install path>\framework folder.
2. Remove C:\Program Files\Common Files\InstallShield\Universal\ibm\notes8.
To clean a Lotus Notes 8 Beta 2 or earlier beta version from your Linux® client, complete the following procedure:
1. Remove the Lotus Notes 8 Beta<install path>/framework folder.
2. Remove /home/<user name>/InstallShield unless you have installed other programs on your system with Macrovision InstallShield.
3. Remove /home/<user name>/IBM.
4. Remove /home/<user name>/install.log if present.
5. Remove the contents of /tmp that are owned by <user name>.
6. Remove /home/<user name>/install.xml if present.
7. Remove /home/<user name>/tmp_notes_args.properties if present.
8. Remove /home/<user name>/notes.
9. Update the following hidden files:
If after uninstalling a Beta 3 version of Lotus Notes 8, or exiting out of Lotus Notes 8 installation before installation was complete, before you experience an issue re-installing, review the troubleshooting suggestions provided below.
Cleanup instructions for Windows -- Lotus Notes 8 Beta 3 or later:
To clean a Lotus Notes 8 Beta 3 or later Lotus Notes 8 version from your Windows client, complete the following procedure:
1. Delete the Lotus Notes <install path>\framework folder.
2. Delete the following two registry keys, if they exist, using the Start - Programs - Run - regedit command sequence:
Cleanup instructions for Linux -- Lotus Notes 8 Beta 3 or later:
To clean a Lotus Notes 8 Beta 3 or later Lotus Notes 8 version from your Linux client, complete the following procedure:
As root user:
1. Remove <install path>/install.log and any other log files left over in that directory.
2. Remove<install path>/framework.
3. Remove /root/InstallShield (unless you have installed other programs on your system with InstallShield).
4. Remove /root/lotus.
5. Remove /root/install.log if present.
6. Remove /root/install.xml if present.
7. Remove /etc/lotus/notes if present.
As non-root user:
8. Remove /home/<install path>/lotus.
9. Remove /home/<install path>/InternalProvisioning.log.
10. Remove the contents of /tmp owned by <install path>.
See also